Analytics has become a major buzzword on the web, where companies use it to assess site hits, visits, click-throughs, abandonment rates, and a number of other measures that help them increase visitor engagement and interaction. The same concept is being applied to the supply chain, where companies are breaking out of the traditional "knowing what happened in the past" mentality and using analytics to make fast decisions, improve customer service, and gain competitive advantages.
In his Supply Chain in 2013 blog post, Bob Eastman, a senior analyst in supply chain for Technology Evaluation Centers made several supply...